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Research Studies

Previous

Completed UX research projects and their findings

Research Studies

This section contains completed user research studies, organized by date and topic. Each study includes methodology, key findings, and actionable recommendations.

Recent Studies

Browse our most recent research projects below, or use the navigation to explore studies by category.

How to Read a Study

Each research study includes:

  • Overview - Context and research questions
  • Methodology - Research approach and participant details
  • Key Findings - What we learned with supporting evidence
  • Recommendations - Actionable next steps based on findings
  • Impact - How the research influenced product decisions

Study Categories

Usability Studies
Task-based testing and interface evaluation
User Interviews
In-depth qualitative research and user needs discovery
Surveys & Quantitative
Large-scale data collection and statistical analysis
Accessibility Research
Studies focused on inclusive design and accessibility

Example Study Template

When documenting your research, use this structure:

---
title: Study Title
description: Brief description of the study
date: 2024-01-15
status: completed
tags: [usability, interviews, quantitative]
researchers: [Your Name]
---
 
# Study Title
 
## Overview
 
What prompted this research? What business or user problem were we trying to solve?
 
## Research Questions
 
1. What did we want to learn?
2. What assumptions were we testing?
3. What decisions would this research inform?
 
## Methodology
 
- **Research Type**: Interviews, usability testing, surveys, etc.
- **Participants**: 12 users (6 beginners, 6 experienced)
- **Duration**: 2 weeks (Feb 1-15, 2024)
- **Tools**: UserTesting, Zoom, Miro
- **Compensation**: $50 gift card per participant
 
## Key Findings
 
### Finding 1: Users struggle with navigation
 
75% of participants (9/12) had difficulty finding the search feature.
 
> "I expected the search to be in the top right, not hidden in the menu." - Participant 7
 
**Evidence:**
 
- Average time to find search: 23 seconds
- 3 participants gave up and asked for help
 
**Severity:** High
 
### Finding 2: Onboarding is too long
 
Participants felt the 7-step onboarding was overwhelming.
 
> "This is a lot of information all at once. Can I skip and come back later?" - Participant 3
 
**Evidence:**
 
- 8/12 participants tried to skip steps
- Average completion rate: 58%
- Time to complete: 4.5 minutes (industry standard: 2 minutes)
 
**Severity:** Medium
 
## Recommendations
 
### Priority 1: Relocate Search
 
Move search to top-right navigation for better discoverability.
 
**Rationale:** Matches user expectations and industry patterns
**Effort:** Low (1-2 days development)
**Impact:** High (affects all users)
 
### Priority 2: Shorten Onboarding
 
Reduce to 3 core steps, make others optional or just-in-time.
 
**Rationale:** Improves completion rate and time-to-value
**Effort:** Medium (1 week design + development)
**Impact:** High (affects all new users)
 
## Impact & Outcomes
 
**Actions Taken:**
 
- Search relocated to header (shipped March 2024)
- Onboarding reduced to 3 steps (shipped April 2024)
 
**Results:**
 
- Search usage increased 45%
- Onboarding completion rate improved to 89%
- Time-to-first-action reduced by 60%
 
## Methodology Details
 
### Participant Recruitment
 
- Recruited via UserTesting platform
- Screened for product familiarity
- 50/50 split between new and returning users
 
### Session Protocol
 
1. Introduction and consent (2 min)
2. Background questions (3 min)
3. Task-based scenarios (20 min)
4. Follow-up questions (10 min)
 
### Analysis Approach
 
- Affinity mapping of key themes
- Quantitative metrics analysis
- Severity rating by frequency and impact
 
## Related Research
 
- [Mobile Navigation Study](/studies/mobile-navigation-2024)
- [Onboarding Best Practices](/methods/onboarding-research)
- [New User Persona](/personas/first-time-user)
 
---
 
**Study Lead:** Jane Doe
**Contributors:** John Smith, Sarah Johnson
**Stakeholders:** Product, Design, Engineering
**Last Updated:** March 15, 2024

Contributing

Have completed research to share? Follow our contribution guidelines to add your study to this documentation.

Archive

Looking for older research? Check the study archive for historical projects.

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